Citidirect be customer support representative login. See Login Help for more information.
Citidirect be customer support representative login 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. Log in with Biometrics on your mobile. Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. Under the user name is the system date and time for when the user last logged in. You can contact your Customer Service Representative if you need an Access Code. You can logon with a digital certificate only Banking on the future of digital payments by connecting business across 160 markets. Availability A live Citi representative is available to assist you during service center hours. com: Terms of Use Privacy Citi Commercial Cards Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. com CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Signing On to CitiDirect Online Banking Go to My Settings in CitiDirect BE and sign up to use MobilePASS login. Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. The Registration screen appears. We hope these added features provide value to your CitiDirect BE and CitiConnect experience. Login ID. CitiDirect ® Forgot Password Step 1 of 3: Enter Credentials * Login ID Login ID is required, please enter. capabilities offered on CitiDirect. Please refer to the EMEA AML Requirements Schedule for a list of the required documents. * Email ID Email is required, please enter. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. com Terms of Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. ) used to access CitiDirect are password protected Additionally, you may need to engage your IT department to assist with the PC best practices and perform related risk assessment along with controls evaluation periodically. various combinations of documents. com Our Web Site contains FAQs, which address both the use of the application and the Web site. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in that country. Choose from a variety of payment options, including: Funds transfers, available in over 135 currencies covering more than 150 countries This website supports IPV6 Treasury and Trade Solutions CitiDirect ® CitiDirect ® is unable to perform the requested action. View Printable Format : Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. com Citi Commercial Cards Home About CitiDirect Getting Started Customer Support Trade Advisor: Getting Get started here with CitiDirect Online Banking by running the Check My PC program to see if your system has the minimum software required to run CitiDirect. • Input your CitiDirect User ID and tap Continue. Select the appropriate solution, and You are authorized to use this System for approved business purposes only. View All CitiDirect ® Login Method. Getting Started 2. To check if the account has been processed: 1. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. 2. View Printable Format : Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Related Links: No Related Articles: Contacts : Here is where you can find your. View Printable Format : Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: Log-out: CitiDirect Online Banking Customer Service Representative. View Printable Format : CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Our goal is to meet your needs by giving you access to news and information Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor Log-out: Home: CitiDirect News Solutions & Services Getting Started: Check My PC System Requirements Technology Security Features FAQs Contacts : Customer Support: Support News FAQs Contacts: Trade Advisor: Contacts L/C Confirmation Inquiry Trade for receiving help with products, service or technical inquiries. You can reach us every business days between 08:30 and 17:30 at the telephone number +40 21 Home About CitiDirect Getting Started Customer Support Trade Advisor: Log-out: Welcome to Check My PC: A Customer Service Representative. Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. If you do not have a Security Manager at your company you should compile the required documentation for yourself. Please click the link below to return to the Login page. Select "A different user" if This website supports IPV6 Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. com: Banking on the future of digital payments by connecting business across 160 markets. for receiving help with products, service or technical inquiries. The Web site also offers the Learning Center, referenced in this Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: CitiDirect Utilities Language Preference: Site Map: Log Customer Service Representative. View Printable Format : Securely log in to CitiDirect® for global transaction capabilities and account management. Welcome to CitiDirect Online Banking, Citibank's Web-based banking platform. View All Home About CitiDirect Getting Started Customer Support Trade Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. Header information appears at the top of every page in CitiDirect BE. Additional A comprehensive payment transaction solution Combined with the power of CitiDirect Online Banking, WorldLink Payment Services offers you complete control over cross-border payments via the Web from anywhere in the world. In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and Citi’s global footprint and CitiDirect’s one-click access to global transaction capabilities are helping • Customer name – your CitiDirect client name, which can be found in the top right hand corner of your CitiDirect Online Banking screen or on the CitiDirect Online Banking website (you must be logged in to see this). The Schedule sets out the specific requirements for the regulated countries, i. Continue * = Required Field Return to login page This website supports IPV6 Select your Login Method based on your credential type. Java Scripts Setting Internet Explorer for Java Scripts: Required Hardware Hardware required for your personal computer (PC) to run CitiDirect. Citibank is committed to providing you with fast, accurate responses to all of your CitiDirect Online Banking inquiries, and we employ several methods to support your system use. View All Select your Login Method based on your credential type. The CitiDirect experience was designed to help users manage Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Please note that this release of CitiDirect BE Mobile is not representative of the full suite of . Select "A different user" if This website supports IPV6 A mobile browser based application that allows clients to view and authorize payments remotely using a mobile device. com Our Web site contains FAQs, which address both the use of the application and the Web site. com This website supports IPV6 CitiDirect Basics: Getting Started Guide 2 Citigroup Corporate and Investment Banking CitiDirect Customer Support In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. Logging In 3. Select the appropriate solution, Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor Log-out: CitiDirect Online Banking - Getting Started: Customer Service Representative. S. The addendums cover functionality enhancements to Trade, Payments, Reporting, Collections, Netting, Liquidity, Disbursements, WorldLink, File Delivery, and Lockbox services through CitiDirect Online Banking from September 2003 to March 2004. Select the appropriate solution, Browser Settings Setting Internet Explorer for the CitiDirect Online Banking Application: Certified Windows Platforms View a list of the operating systems currently certified for CitiDirect Online Banking. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: Log-out: Registration * Log-out: Registration * Required Field. At this point in time, when an individual is entitled to mobile access, they will be An end-to-end trade solution CitiDirect Online Banking offers fast, easy access to critical real-time information and the capability to initiate transactions in minutes – all in a secure, user-friendly Web-based platform. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : View All Contacts : Here is where you can find your. All transactional records, reports, email, software and other data Welcome to CitiDirect® Online Banking, Citibank's Web-based banking platform. To register for the Learning Center follow the steps below. www. contact your Citibank Customer Service representative Why did I receive the following response to Customer support. Online Help For general questions while working in CitiDirect Online Banking, you can use Online Help. For a list of representatives in your area, go to the “Contacts” section of www. Enter or select your Login ID. View Printable Format Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. Setting up Medical Support Provided Indicates if medical support is provided. View Printable Format : Back Citigroup. 0, JavaScript 1. Both Cash and Trade functions are supported on CitiDirect BESM, however, this user guide only covers the Trade functionality. View All New SafeWord Card Sign-on Experience: As of September 16, 2006, all CitiDirect Online Banking users who have been issued new SafeWord cards and credentials will be required to enter a Client ID the first time they sign on to CitiDirect. for receiving help with products, service or Home About CitiDirect Getting Started Customer Support Trade Advisor: Trade Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Back Login 1. The first item in the header is the User name and Client. • Authoriser name – the user for whom the letter is being completed. e. For a list of representatives in your area, go to the Contacts section of www. Please contact your Citi Service Representative if you require assistance. Mail to Name Name of the entity/individual to which the payment is to be mailed. Treasury and Trade Solutions KEY FEATURES With CitiDirect BE® Chat, help is a simple click away. . 5 and CSS-MP 1. 0 and allow cookies to set. Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. A. citidirect. View All Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Support Language Preference: Support News: FAQs: Contacts: Site Map: CitiDirect Online Banking Customer Service Representative. Sucursal Argentina, please refer to the information below or contact your local CitiService representative for assistance. Citigroup. The system was unable to complete your Login request. What is CitiDirect BE Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. Go to the Maintenance option on the CitiDirect navigation bar. Select the appropriate solution, Customer Service You can contact our CitiDirect Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. If there are other CitiDirect users in your office, check with them to see if they can access the Customer Service Representative. For a complete list of all available contacts, select ALL. Visit our Help Center to understand why this might happen and how to fix it. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Back Citigroup. For questions or additional information, please Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. For Exporters Initiate direct documentary collections and track direct documentary payments Track letters of credit and amendment activity 2. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. " The Safeword card number can be found either on the reverse of the user’s Safeword card or by viewing the User Profile in CitiDirect. Government Home About CitiDirect Getting Started Customer Support Trade Advisor: Log-out: CitiDirect Online Banking - Frequently Asked Questions: To better serve you, Customer Service Representative. Log-out: CitiDirect Online Banking - Support News: Customer support is an integral part of CitiDirect Online Banking, as it is with all Citibank solutions and services. Please contact your Client Services representative. Open the Libraries screen and go to "Debit Account. 0, and also allow cookies to set. • If prompted, enter Password. for receiving help with products, Contact your Citibank Representative or Security Manager in order to activate Event Notification. View Printable Format : CitiDirect BE® Widgets- New enhancements will be deployed to provide clients with an improved user experience while performing common tasks directly from the CitiDirect BE home page for inquiries and payments Proof of Payment Letter - The Proof of Payment report is now available globally and is supported in all CitiDirect BE local languages. Please contact your Security Manager if you need to obtain sign-on information and credentials. A comprehensive self-service capability, Online Help contains information support and a Select your Login Method based on your credential type. How do I log into CitiDirect on my computer using this new login method? • Go to the CitiDirect homepage. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Customer Service Representative. CitiDirect Customer Support . Our goal is to meet your needs by giving you access to news and information about CitiDirect and our support team. The CitiDirect experience was designed to help users manage accounts, payments, receivables, liquidity, trade, foreign exchange and reporting across the globe and supports multiple transaction types Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. If you are unable to view a new account on the payments screen in the CitiDirect Online Banking system, verify the status of the account or verify your access rights to the account. * Create your CitiDirect BE MobilePASS login profile using activation information provided by Citi. Event Notification assists you in managing and monitoring your account activities as transactions occur. Please close the active session before attempting to log in again. If your preferred bank is Citibank, you may want to know the different alternatives to obtain all the necessary information for the use of your CitiBank USA Telephone. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment CitiDirect News: Solutions & Services: FAQs: Contacts: Other Links: Client Academy: Transaction Services: New Functionality - Trade Advisor Mobile: Site Map: Log-out: You can select one country from the dropdown below for a list of available CitiDirect contacts in Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - FAQ Answer Related Links: No Related Articles: Contacts : Here is where you can find your. May 27, 2023 April 6, 2022 by Isabella. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Learning Log-out: CitiDirect Online Banking Customer Service Representative. 2 How do I login to CitiDirect BE Mobile. Citi's Corporate Card Customer Service is on hand to help 24 hours a day, 7 days a week throughout the year. 1. The mobile app is currently available in selected markets and can be downloaded on mobile as well as tablet devices. Update - Keep browser and Java plug-in updated to the latest version Protect - Ensure devices (PCs, Desktops, Laptops, etc. Client Authentication Process 4. Step 1 Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR code or select ‘Login with Biometrics’ to login with biometrics. For further questions, please refer to the FAQ or contact your usual EB Support or Customer Services representative. Customer will use CitiDirect BE in accordance with the system specifications provided by Citibank. Select the appropriate solution, Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. Addendums to CitiDirect Guides are now available. View All Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: What ports must be Customer Service Representative. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: About Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. Go to Login Page. A comprehensive self-service capability, Online Help contains information support and a Log-out: CitiDirect Online Banking - FAQ Answer Determine if you can connect to other Internet sites. Mobile and CitiDirect BE ®Tablet are channel extensions of CitiDirect BE that provide clients with the ability to securely manage their global cash and trade needs anytime, anywhere, real-time. Mat Princ Rem Acct Account Citidirect Be Customer Support Representative Citibank Phone Number | Call Now 1-800-374-9700. What is CitiDirect BESM Mobile — Trade Advisor? browser must, at a minimum, support XHTML-MP 1. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Getting Log-out: CitiDirect Online Banking - Getting Started: Customer Service Representative. Click the Registration link on the left navigation bar. • Once you see a QR code on screen, open the CitiDirect mobile app on your mobile phone, tap “Desktop/Tablet Login” and then enter the The CitiDirect Online Banking application goes through regularly scheduled maintenance and is unavailable during the following time frames: Weekly: From 12:00PM Eastern Daylight Time (EDT) on Saturday through 1:00AM EDT on Sunday (16:00 Greenwich Mean Time (GMT) on Saturday through 05:00 GMT on Sunday) with LIMITED access to CitiDirect starting at 10:00PM EDT Who do I call for support on CitiDirect Online Banking? Do I need a Web server SSL certificate and a personal digital certificate to use AFRD? Customer Service Representative. As with CitiDirect BE, you can securely log in via any of the following Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Learning Log-out: CitiDirect Online Banking - Quick Reference Guides: These Guides provide information and helpful tips on some of the most commonly used functionality and features available in CitiDirect Online Banking. Select the appropriate solution, Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Check My PC will determine whether your PC meets the minimum software requirements to run CitiDirect Online Banking. 4. Additional functionality will be Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Log-out: CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. You can contact the appropriate Customer Service representative by calling the number on the back of your card or by visiting the Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Trade CitiDirect BE Mobile - Trade Advisor Frequently Asked Questions : View All Contacts : Here is where you can find your. View Printable Format . 10 What are the default notifications settings? FDIC-Insured – Backed by the full faith and credit of the U. com Log-out: CitiDirect Online Banking - FAQ Answer: Can I issue my own Web server SSL certificate? CitiDirect Online Banking supports an extensive list of Certificate Authorities (CAs) that can be supported Customer Service Representative. As a valued user of CitiDirect Online Banking, we wanted to notify you of an upcoming change to your Automated File and Report Delivery (AFRD) service. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account information in real time right from your computer or Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Select the appropriate solution, Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Customer Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. com Select your Login Method based on your credential type. If not, contact your internal technical support area. Note: If you have already registered at www. for receiving help with products, service or 1. com Terms of CitiDirect BE and provide greater customer flexibility and mobility in accessing information on CitiDirect BE. Select your Login Method based on your credential type. CitiDirect BESM is Citibank’s best-in-class web-based banking platform, which consolidates all your corporate banking functions in a globally accessible and secure platform. A new Payment Services Guide is also now available. ••Customer Service Centers You can contact our CitiDirect® Online Banking Service Representatives who are available to support your technical needs, as well as to assist you with general CitiDirect questions. If you are not yet set-up on CitiDirect BE Mobile, please contact your Customer Support Representative. Select "A different user" if This website supports IPV6 on CitiDirect online. 3. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, FDIC-Insured – Backed by the full faith and credit of the U. See Login Help for more information. Home About CitiDirect Getting Started Customer Support Trade Advisor: Customer Log-out: CitiDirect Online Banking - Contacts: CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Connect directly with a CitiService Representative today. CitiDirect puts all your corporate banking functions in one security-protected place, giving you around the globe, centralized access to your account Select your Login Method based on your credential type. Government CitiDirect ® LOGIN REQUIREMENT SECURE PASSWORD ; DIGITAL CERTIFICATE ; CUSTOMER SECURITY ; ASSISTANCE ; MOBILE BIOMETRICS ; Redesigned Login ; Login Help - CitiDirect This website supports IPV6 Citi's next-generation award-winning banking platform CitiDirect ® provides one-click access to global transaction capabilities using an intuitive and user-centric workflow. 5, CSS-MP 1. Need help? CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. Upon Security Manager approval, download the SafeNet ® MobilePASS app on your smartphone. com For more information on Argentina regulatory requirements, and support to submit your documentation to Citibank N. Please try again later or call your Client Service Representative for assistance. com. * The Anti-Money Laundering (AML) / Customer Due Diligence (CDD) functionality currently available in CitiDirect BE® now covers the following countries: CitiDirect and provide greater customer flexibility and mobility in accessing information on CitiDirect. 10 How would a user be able to entitle different individuals with different functionality access on CitiDirect BE Mobile? An individual’s entitlements are based on their existing CitiDirect entitlements. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. For Argentina clients: Toll Free +0810 777 1500 or Local call +5411 4329 1500 If you need additional assistance, please contact your Citi Service representative. CitiDirect Basics: Getting Started Guide 2 Citigroup Corporate and Investment Banking CitiDirect Customer Support In addition to Online Help, the CitiDirect Customer Support resources described below are available to you. If you have not received your Safeword card and PIN mailer or you encounter any problems accessing the CitiDirect® BE, please contact your Implementer or Customer Support Representative. Electronic Banking Help Desk (EB Help Desk) phone : +36 (1) 374 5518 Available on every business days, from 8:00 AM, until 5:00 PM. Mail to Address Address where the payment is to be mailed. CitiDirect Customer Support In CitiDirect ® Login Method. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Log-out: CitiDirect Online Banking - Learning Center: Customer Service Representative. Related Links: System Requirements: CitiDirect Security: Select your Login Method based on your credential type. The Help link takes you to CitiDirect BE Online Help. Customer Service Representative. Use for any other purpose is prohibited. CitiDirect BE ® Helpdesk Representatives are available to support your technical needs, as well as to assist you with general CitiDirect BE ® questions. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Getting Log-out: CitiDirect Online Banking - FAQ Search: Customer Service Representative. To log into CitiDirect BE Mobile, use the same credentials as you would on CitiDirect BE. Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. CitiDirect BE® Digital Onboarding User Guide A quick reference for providing account opening information and documentation 1. Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions Securely manage your corporate banking functions with CitiDirect. the phone’s browser must, at a minimum, support XHTML-MP 1. CitiDirect Login Page You can select to complete your request in your local language (see page 23 for full list of supported countries). com and created a personal ID, please start with step #3 below. 5. This is the user that is currently signed in to the application. Please note that this release of CitiDirect BE Mobile is not representative of the full suite of capabilities offered on CitiDirect. As of January 23rd, CitiDirect Online Banking will institute a new AFRD procedure to clean Citi Representatives can view the exact CitiDirect BE® screen you see. The Safeword card number can be found either on the reverse of the user’s Safeword card or by viewing the User Profile in CitiDirect. Home About CitiDirect Getting Started Customer Support Trade Advisor Payment Advisor: Home Language Preference: CitiDirect Online Banking - Access Denied or Sign-on Errors: Occasionally, users This session cannot be initiated because there is already an active session for this User. oovhkiigerlpsddyydpebjqtfqjciabaoulukahaesyopdrcbeixchdqhdh